When you conduct your Focus Groups, you will need a roadmap to follow to help you complete your goals and objectives. Click here for the Service Hero Focus Group Discussion Guide.
Team members can study the guide and decide who will ask the questions. Remember, you also need a team member to take notes, and another team member to record the Focus Group questions and answers.
A Focus Group requires approximately 2 hours. You can arrange your Focus Group to meet any day of the week and at any time. But of course you need to reserve an appropriate room -- one that is private and you can have access to it for approximately 2 hours. You also need a projector, screen and Internet access.
Team members can study the guide and decide who will ask the questions. Remember, you also need a team member to take notes, and another team member to record the Focus Group questions and answers.
A Focus Group requires approximately 2 hours. You can arrange your Focus Group to meet any day of the week and at any time. But of course you need to reserve an appropriate room -- one that is private and you can have access to it for approximately 2 hours. You also need a projector, screen and Internet access.
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